In 2016, Bank of the West began an important journey. After 142 years of success, we took a step back to reflect on the changes occurring in our world. We decided to challenge ourselves, because we felt amidst so much change, we could change, and more importantly improve—for our customers, our communities, and our world.
As part of a global organization, BNP Paribas, we have embraced a multi-year plan to “build the bank for the future.”
A small step in this journey was combining our Annual Report and Commitment to Community Report. This reflects our commitment is to all of our stakeholders—employees, customers, communities and society. We have a responsibility to remain a strong financial partner for our customers, to cultivate a culture of collaboration and inclusion for our team members, to promote healthy neighborhoods, and to serve a higher purpose for society.
We hold a core belief that banking, even amidst change, remains a people business. We are local people doing big things for our communities and our world—helping train workers in Colorado for jobs in the solar industry, supporting environmental stewardship, contributing to organizations that lend a hand to small and micro businesses, and much more.
In 2016, our employees volunteered more than 52,000 hours in their communities. Our people and their passion for serving others will always define Bank of the West; we are a bank with a heart.
We contribute to our communities because we believe banking, more than any other industry, has the power to make the world a better place. We make the dream of homeownership possible. We guide people on the path toward retirement. We help businesses grow. And we give back to our communities through volunteerism and philanthropy. We live in a changing world, yet one thing is constant—our heart.
To be successful, a bank must ground its vision in compassion and a commitment to help others. All of us at Bank of the West share this belief and this commitment. Nowhere will you find 10,000 people more devoted to the financial health and prosperity of their customers and communities and to making our world a better place.
President and CEO
August 1, 2017